FAQ & Tech Support
Please see below for a list of frequently asked questions regarding a variety of products and helpful solutions for some problems you may have.
FAQs
- How do I add a card reader to an older vending machine model?
- What if I lost my key to my machine or purchased a machine without a key?
- What research should I do before buying a vending machine?
- How do I remove my Dixie Narco Bev picker cup?
- How do I unjam my Mars/MEI validator's bill path?
- How does an Advanced Replacement work?
- Do you offer a hopper that works with both older and newer American Changer boards?
- How do I choose online to locally pick up my parts?
- What if I am an international customer?
- What are important considerations when replacing a control board?
- How do I determine if a MEI series 2000 validator can be updated 2008 $5?
- How do I update my machine to MDB?
- What are my options for replacing a Rowe BA50?
- How do I fix a 2-blink error on a Mars/MEI validator?
- What if all the desired bill denominations are not accepted by a bill acceptor?
- Can I let my components sit idle?
- What research should I do before buying a used dollar bill changer?
- Will installing this part fix my machine?
- What is involved with a common carrier truck delivery?
- Is it beneficial to have a technician assist with parts and repairs?
- What causes a bill validator to not pull bills into a dollar bill changer?
- What causes a bill validator to not pull bills into a vending machine?
- Why is it important to know how to set a card reader’s attributes?
- Will sales tax be charged for parts?
- What are the advantages of updating a dollar bill changer with American changer components?
Tech Support
- Validator dip switch configurations for a Capital Vending kit